SHWDWN

Legal

Terms of Service

Last updated March 13, 2026

1. Acceptance of Terms

By accessing or using SHWDWN (the website at chmbr.io and the SHWDWN mobile application, collectively the "Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

2. Eligibility

You must be at least 16 years of age to use the Service. By creating an account, you represent that you meet this requirement and that all information you provide is accurate and complete.

3. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorised use. SHWDWN is not liable for any loss resulting from unauthorised access to your account.

4. User Roles

The Service supports multiple user roles including fans, promoters, event staff, and fighters. Each role has different capabilities and responsibilities:

  • Fans may browse events, purchase tickets, purchase PPV access, and watch live streams.
  • Promoters may create and manage promotions, events, ticket types, live streams, and staff.
  • Event staff may access event tools as permitted by the promotion they belong to.
  • Fighters may manage their profile, share referral links, and track attributed sales.

5. Tickets and PPV Purchases

All ticket and PPV purchases are final. Refunds are only issued if the event promoter cancels the event or the promoter elects to issue refunds at their discretion. See our Refund Policy for full details.

Tickets and PPV access are non-transferable and are valid only for the account that made the purchase. Sharing, reselling, or redistributing access is prohibited and may result in revocation without refund.

6. Live Streaming

Live streaming access is provided on an as-available basis. SHWDWN does not guarantee uninterrupted or error-free streaming. Stream quality may vary depending on your device, network conditions, and other factors outside our control. Recording, redistributing, or rebroadcasting any stream content is strictly prohibited.

7. Payments and Payouts

Payments are processed by Stripe. By making a purchase, you also agree to Stripe's Terms of Service. Promoter and fighter payouts are subject to Stripe Connect terms and applicable payout schedules.

SHWDWN facilitates the transaction between fans and promoters. SHWDWN is not the seller of the tickets — the promotion is the seller.

8. Prohibited Conduct

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to gain unauthorised access to any part of the Service
  • Interfere with or disrupt the Service or servers
  • Scrape, crawl, or use automated means to access the Service without permission
  • Impersonate another person or entity
  • Upload malicious code or content
  • Circumvent any access controls, DRM, or security measures

9. Intellectual Property

The Service, including its design, features, and content (excluding user-generated content), is owned by SHWDWN and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our prior written consent.

Promoters and fighters retain ownership of their own content (event details, images, profiles) but grant SHWDWN a non-exclusive licence to display and distribute that content through the Service.

10. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied. SHWDWN does not warrant that the Service will be uninterrupted, secure, or error-free.

11. Limitation of Liability

To the maximum extent permitted by law, SHWDWN shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to loss of revenue, data, or profits. Our total liability for any claim shall not exceed the amount you paid to SHWDWN in the 12 months preceding the claim.

Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud or death/personal injury caused by negligence.

12. Termination

We may suspend or terminate your account at any time for violation of these terms or for any other reason at our discretion. You may delete your account at any time via chmbr.io/delete-account. Termination does not affect any rights or obligations accrued prior to termination.

13. Changes to Terms

We may update these Terms of Service at any time. Material changes will be communicated by updating the "Last updated" date on this page. Continued use of the Service after changes constitutes acceptance of the updated terms.

14. Governing Law

These terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact

Questions about these Terms of Service can be sent to support@chmbr.io.